Q: Why do I need to move my web site? What does website migration consist of?
A: The website migration service available at Space City Net Solutions is absolutely free and involves moving all your website files, databases and emails from your current provider to your brand–new web hosting account with us. We will also revise all the configuration settings needed for your sites to be completely functional on our super–modern cloud hosting platform.Our technicians are completely capable of transferring any kind of site. With years of practical experience in this field, they’re well–versed in the inner workings of our web hosting platform, our Control Panel and all other popular Control Panels. For them, transferring a custom app with multiple custom libraries is as easy as transferring a plain WordPress weblog.
Q: Website migration seems like a lot of work. How long will it take?
A: While we cannot give you a precise time frame, because there are lots of factors, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll give our best to transfer your site within 48 hours, and in some cases – within 24 hours (when the content is not large).
Q: My personal privacy is important to me. What data do you require?
A: Yeah. We’ll need the name of the site that you would like us to move. We will also need a way to log in to your present hosting account so that we can get the content associated with your web site.
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my website?
A: Your website will work exactly like it did before with your former web hosting provider. As soon as we are through with the transfer, your website will be configured to work on our web hosting platform and we’ll ask you to preview it. If everything is working correctly, all you will have to do is edit the NS resource records pertaining to your domain. Your site will be transferred to us without any downtime whatsoever.
Q: Will my old web hosting provider need to provide any info/help?
A: While we move your web content, your hosting provider will not be aware of the migration at all. We won’t touch base with them in any way.
Q: Which web hosting platforms do you support?
A: We can transfer your site from any web hosting provider or any Linux–based web hosting platform as long as we can acquire access to the Control Panel and there’s FTP access available.The only websites that we are unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.