Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section integrated into Space City Net Solutions’s Control Panel offers a collection of help articles and frequently asked questions. Aimed at solving any common issue that you might chance upon, they are contributed by our support team of capable technicians.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a collection of educational video tutorials that detailedly explain how to address a typical issue associated with your cloud hosting plans account. You can find the training videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client support service with a one–hour response guarantee. A group of professional techs will be at your disposal to reply to all the questions that you could have. During non–peak times, a reply will be provided within just 20 minutes.