Regardless of the fact that the hosting service provided by the different companies seems the same, each provider has got their own platform with its own modifications and different ways to accomplish specific operations. In situations like this, a broad knowledge base would be incredibly helpful both for people with little or no prior experience and for technically knowledgeable users who will sooner or later learn how given tasks are performed, but will lose valuable time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users loads of time and effort. The result is more gratified customers, as they can quickly find the information they want, and a whole lot less work for the technical support staff representatives, because typically most of the inquiries and problems that clients have got are already enumerated in the knowledge base. If the articles themselves are adequately written and encompass more things, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
If you purchase a cloud hosting plan through our company, you will be supplied with access to our elaborate online documentation where you will see info about pretty much everything associated with our web hosting services. The topics cover anything from how to create an email account on your mobile phone, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in an easy-to-understand manner and feature comprehensive manuals on how to execute a given task within your Hepsia Control Panel. You can also find information that is not directly related to Hepsia, for instance one that concerns web-based apps on your desktop PC. The complete archive of articles will be located in the Control Panel’s Help section, but those that are related to a given section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to become aware of pretty much everything associated with your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans come with comprehensive online documentation where you will find information on all the functions that our in-house built Hepsia Control Panel offers, as well as solutions to different questions and obstacles that you might come across. All user manuals contain exhaustive instructions, which means that you will not have to worry about overlooking something in case you are intending to export a database, for instance. The troubleshooting articles include a number of different feasible causes of given problems and the solution for each of them, so if you are unable to send email messages although you have the correct settings, for example, you can swiftly find out what the reason could be and repair the problem with two or three clicks in your email client. As Hepsia has quite a few features, you’ll be able to find applicable articles in each and every section. If you want to check out all help articles, click on the Help link, which is located in the top right corner of the Control Panel.