A Control Panel is a web-based user interface via which you can manage different aspects of your online presence. For example, you can easily create or modify site files, create and check email messages, control databases, check visitor statistics etc. These things are done through buttons and menus in a web browser and the Control Panel could also be called ‘back office’, i.e. the administration area associated with your web hosting account. Most Control Panels available on the market will allow you to handle all hosting-related matters, but you'll commonly need a different system to control payments or to get a new domain name when the company offers domain registrations. With respect to the platform they employ, you can be able to use the billing account to open a support ticket to ask a question or to troubleshoot an issue as well, or you may need to use a third system.